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SAP Solution Manager
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Beginner Level
Introduction to SAP Solution Manager
Understanding the SAP Solution Manager Architecture
Getting Started with SAP Solution Manager
Basic Navigation in SAP Solution Manager
Setting Up Your First Project
Introduction to Application Lifecycle Management (ALM)
Overview of SAP Solution Manager Tools
Configuring the Service Desk
Basic Change Request Management
Introduction to Technical Systems Monitoring
Root Cause Analysis Basics
Understanding the Implementation Methodology
Project Preparation Phase
Business Blueprint Phase
Realization Phase
Go Live Phase
Post-Go Live Operations
Introduction to SAP S/4HANA Transition
Managing Digital Transformation with SAP Solution Manager
Basic Troubleshooting Techniques
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Intermediate Level
Advanced Navigation in SAP Solution Manager
Detailed Configuration of the Service Desk
Advanced Change Request Management
Technical Systems Monitoring in Depth
Advanced Root Cause Analysis
Managing Implementation Projects
Detailed Project Preparation Phase
Business Blueprint Phase in Detail
Realization Phase in Depth
Go Live Phase in Detail
Post-Go Live Operations in Depth
Managing S/4HANA Transition
Digital Transformation with SAP Solution Manager
Advanced Troubleshooting Techniques
Integration with Non-SAP Applications
Managing Multiple Projects
Customizing SAP Solution Manager
Reporting and Analytics
Security Management
User Management and Roles
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Advanced Level
Expert Navigation in SAP Solution Manager
Advanced Service Desk Configuration
Expert Change Request Management
Advanced Technical Systems Monitoring
Expert Root Cause Analysis
Managing Complex Implementation Projects
Advanced Project Preparation Phase
Detailed Business Blueprint Phase
Realization Phase for Complex Projects
Go Live Phase for Complex Projects
Advanced Post-Go Live Operations
Expert S/4HANA Transition Management
Advanced Digital Transformation Techniques
Expert Troubleshooting Techniques
Advanced Integration with Non-SAP Applications
Managing Large-Scale Projects
Customizing SAP Solution Manager for Large Enterprises
Advanced Reporting and Analytics
Advanced Security Management
Expert User Management and Roles
Performance Optimization
Disaster Recovery Planning
Managing System Upgrades
Implementing Best Practices
Continuous Improvement Processes
Managing Compliance and Audits
Advanced Service Level Management
Predictive Analytics
Managing IT Service Continuity
Advanced Incident Management
Managing IT Service Requests
Advanced Problem Management
Managing IT Service Catalogs
Implementing IT Service Strategy
Managing IT Service Portfolio
Advanced IT Service Financial Management
Managing IT Service Capacity
Implementing IT Service Continuity Management
Managing IT Service Availability Management
Advanced IT Service Performance Management
Expert Incident Management
Advanced IT Asset Management
Managing IT Service Operations
Implementing ITIL Best Practices
Managing IT Service Delivery
Advanced Release Management
Managing IT Project Risk
Implementing IT Governance
Managing IT Business Continuity
Advanced IT Service Transition
Expert Configuration Management
Advanced IT Service Design
Managing IT Service Demand
Implementing IT Service Transformation
Advanced IT Service Quality Management
Managing IT Service Innovations
Expert IT Service Deployment
Advanced IT Service Orchestration
Managing IT Service Contracts
Expert IT Service Automation