Fraud is a significant challenge in the telecommunications industry, impacting revenue, customer trust, and operational efficiency. With increasingly sophisticated fraud schemes such as subscription fraud, SIM cloning, and call selling, telecom operators must adopt advanced fraud management strategies. SAP for Telecommunications offers powerful fraud management solutions that leverage real-time analytics, machine learning, and integrated workflows to detect, prevent, and mitigate fraud effectively.
Telecommunications fraud involves unauthorized or deceptive actions aimed at exploiting telecom services for financial gain. Common types include:
These frauds cause significant revenue loss and damage brand reputation.
Advanced fraud management systems go beyond traditional rule-based detection. They use a combination of techniques to identify suspicious activities in real-time, including:
SAP offers comprehensive fraud management capabilities as part of its telecom solutions:
An integrated solution that uses real-time data analysis to detect and prevent fraud across various telecom operations. SAP FM supports:
Linking fraud detection to billing processes helps in quickly suspending suspicious accounts or services to minimize revenue loss.
SAP leverages AI to improve fraud detection accuracy by learning evolving fraud patterns, reducing false positives and enabling proactive fraud prevention.
SAP supports data sharing across departments and with external agencies to strengthen fraud detection and enforcement efforts.
As telecommunications networks and services grow in complexity, advanced fraud management becomes critical for safeguarding revenue and customer trust. SAP’s integrated fraud management solutions provide telecom operators with the tools to detect, analyze, and prevent fraud in real-time using cutting-edge analytics and AI. Adopting SAP’s advanced fraud management capabilities empowers telecom providers to stay ahead of emerging fraud threats and maintain operational excellence.