User Access Review (UAR) is a fundamental process in SAP security to ensure users have appropriate access aligned with their roles and responsibilities. Despite well-defined workflows and automation, some access review tasks may face delays, lack timely approvals, or encounter unresolved risks. This is where Advanced SAP User Access Review Escalations come into play—helping organizations maintain control, meet compliance deadlines, and enhance accountability.
This article explores the concept of escalation in SAP User Access Reviews, the techniques to implement advanced escalations, and how they strengthen access governance.
Access Review Escalations are systematic processes that automatically trigger notifications and remedial actions when access review tasks are delayed, incomplete, or require managerial intervention. They ensure that critical tasks are not overlooked and that responsible parties are held accountable for timely completion.
Configure multiple escalation levels—starting from the direct manager to higher management or compliance officers—ensuring no task is left unattended.
Escalations activate after specific durations, such as:
System-generated emails, dashboard alerts, or mobile notifications prompt users and managers about pending or overdue reviews.
Escalations can be configured based on risk severity, such as escalating SoD violations more aggressively than low-risk access.
Leverage SAP GRC Access Control’s built-in escalation management or integrate with external workflow tools for customized escalation scenarios.
Advanced SAP User Access Review Escalations are vital for ensuring timely, effective, and accountable access certification processes. By implementing multi-level, risk-based, and automated escalation workflows, organizations can overcome common challenges such as delayed reviews and unresolved risks.
Integrating escalations within SAP GRC Access Control or complementary workflow platforms enhances transparency and drives a culture of responsibility—ultimately strengthening the organization’s SAP access governance and compliance readiness.