In the pursuit of maintaining superior product quality and continuous improvement, analyzing quality-related incidents is crucial. Within the SAP Quality Management (QM) module, Quality Notifications are the primary tool for recording and managing quality issues such as defects, complaints, or non-conformances. However, the real value lies in the ability to extract actionable insights from these notifications through comprehensive reporting and data analysis. This article explores how to leverage SAP QM’s notification reporting capabilities to monitor quality performance and drive effective corrective actions.
A Quality Notification documents any quality-related problem detected during production, inspection, or by customers. It captures essential information such as:
Notifications serve as a central record for quality incidents and form the basis for detailed reporting and analysis.
Analyzing quality notification data allows organizations to:
SAP provides several standard reports to analyze notification data:
These reports help track notifications by various parameters such as defect codes, plants, and notification types.
SAP Query tools (transaction SQVI, SQ01) allow creation of tailored reports combining notification data with other QM information like inspection lots or quality certificates. This flexibility supports specific business requirements.
For advanced analytics, notification data can be integrated into SAP Business Warehouse (BW) or SAP Analytics Cloud (SAC). This enables:
When analyzing quality notifications, focus on the following:
Quality Notification Reporting is a powerful lever for improving product quality and operational efficiency in SAP QM. By systematically analyzing notification data, organizations gain critical visibility into quality issues and can proactively manage corrective actions. Utilizing SAP’s built-in reports, custom queries, and advanced analytics platforms enables a data-driven approach to quality management that supports continuous improvement and business excellence.