Subject: SAP-Fiori-Design-Guidelines
Domain: SAP User Experience and Application Development
User experience (UX) is at the heart of SAP Fiori’s design philosophy, emphasizing simplicity, efficiency, and role-based interfaces. To ensure that SAP Fiori applications meet these high standards, usability testing is a crucial step in the development lifecycle. Implementing effective usability testing helps identify real user challenges, validate design decisions, and improve overall application adoption.
This article explores the key concepts, approaches, and best practices for implementing SAP Fiori usability testing in line with SAP Fiori Design Guidelines.
Usability testing is a user-centered evaluation method where real users interact with the SAP Fiori app to accomplish typical tasks. The goal is to observe how easily users can navigate, understand, and use the application to meet their business needs. Feedback from usability testing informs iterative design improvements to enhance user satisfaction and efficiency.
A facilitator guides users through specific tasks, asking questions and observing behaviors. This can be done in person or remotely.
Users complete tasks independently using software tools that record their actions, clicks, and time on tasks.
Comparing two design variants to see which performs better in terms of usability metrics.
Experts review the app based on usability heuristics and SAP Fiori Design Guidelines to spot potential UX issues.
Identify users matching the app’s target roles, ensuring relevant and valid feedback.
Design realistic tasks that reflect daily activities users perform with the app.
Decide on in-person labs, remote video sessions, or unmoderated online platforms.
Implementing robust usability testing is fundamental to delivering SAP Fiori applications that truly resonate with users and meet business goals. By embedding usability testing aligned with SAP Fiori Design Guidelines, organizations can create intuitive, efficient, and accessible apps that drive user satisfaction and operational success.