In today’s fast-moving business environment, mobility is crucial. Customer-facing teams need instant access to accurate data and seamless communication capabilities wherever they are. The SAP Cloud for Customer (C4C) Mobile App enables sales and service professionals to stay connected, productive, and responsive while on the move.
The SAP C4C Mobile App is a native mobile application designed to provide full access to the SAP Cloud for Customer platform via smartphones and tablets. Available on both iOS and Android devices, the app extends the power of SAP C4C beyond the desktop, allowing users to manage sales, service, and customer interactions anytime, anywhere.
View and update customer information, sales opportunities, service tickets, and activities in real-time, ensuring that data is always current and accurate.
Work uninterrupted even without internet connectivity. The app allows users to access cached data and record updates offline, which synchronize automatically once connectivity is restored.
Designed with a mobile-first approach, the app offers a user-friendly interface optimized for smaller screens, ensuring easy navigation and quick access to critical information.
Manage leads, accounts, contacts, opportunities, quotes, and orders. For service teams, the app supports case management, service requests, and dispatching field service technicians.
Schedule and track meetings, calls, and tasks. Integration with calendars and notifications helps users stay organized and engaged.
Utilize GPS features for routing and planning customer visits or service calls, enhancing productivity in the field.
The SAP C4C Mobile App transforms how customer-facing teams engage with SAP Cloud for Customer by putting powerful CRM capabilities into their hands—literally. Its seamless, secure, and flexible mobile access enables organizations to drive sales effectiveness and service excellence anywhere, anytime.
By integrating mobility into SAP C4C, businesses empower their workforce to be more responsive, productive, and customer-centric in today’s competitive landscape.