In today’s complex integration landscapes, visibility into the health, performance, and usage of integration flows is critical. SAP Cloud Platform Integration (SAP CPI) provides powerful monitoring capabilities through its native dashboards, enabling integration teams to proactively manage and troubleshoot integrations. This article explores advanced monitoring techniques using SAP CPI’s dashboards, emphasizing how to leverage them for operational excellence.
Integration flows (iFlows) connect diverse cloud and on-premise systems, making them pivotal to business processes. Any downtime or performance degradation can lead to business disruptions. Advanced monitoring helps:
SAP CPI offers several built-in dashboards accessible via the SAP BTP cockpit and Integration Suite. These dashboards provide:
Use dynamic filters to drill down on specific criteria like:
Tip: Save custom filter views for recurring monitoring tasks.
Follow a single message across multiple iFlows or system endpoints using Correlation IDs. This helps in troubleshooting end-to-end message flows.
Analyze metrics such as:
Use these metrics to identify bottlenecks or performance degradation trends.
Configure threshold-based alerts for key indicators such as:
Alerts can be sent via email, SMS, or integrated with incident management tools like ServiceNow or PagerDuty.
For enterprise reporting needs, export CPI monitoring data to SAP Analytics Cloud (SAC) to build custom dashboards with advanced visualization, combining CPI metrics with other business data.
Consider an e-commerce company using SAP CPI to integrate orders between their online store and backend ERP. By setting alerts on message failure rates and latency, the operations team receives early warnings of potential issues during high sales volumes, allowing them to investigate and resolve problems before customers are affected.
Advanced monitoring using SAP CPI’s dashboards is essential for maintaining robust and reliable integration processes. By leveraging filtering, correlation, performance metrics, and alerting, SAP CPI users can achieve greater visibility and control over their integration landscape. Combined with proactive incident management, these capabilities empower organizations to deliver seamless, high-quality integrations supporting critical business operations.
Recommended Resources: